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Service Industry

All-In-One software for Service Industry Workforce Management with Time and Attendance, Employee Scheduling, Clocking and Absence Management capabilities.

Pharmaceutical Industry image
  • · •Create Employee Rosters
  • · •Manage Time and Attendance
  • · •Reduce Manual Tasks and Administration
  • · •Streamline Attendance Data to Payroll
  • · •Ensure Regulatory Compliance
  • · •Report in Real-Time

Softworks helps the Service industry to manage its workforce and control labour costs while delivering a high level of service. We help organisations to optimise labour planning and scheduling, manage remote workers, introduce flexible working options, respond to legislation requirements, and manage planned and unplanned absences.

Designed to address the sector’s unique requirements, Softworks software for Service industry workforce management provides a completely automated workforce environment with proactive, event-driven and actionable alerts and full reporting facilities as standard.

Benefits of Workforce Management Systems

Screenshot of Softworks Workforce Management Software together with Softworks Self-Service App shown on mobile, and Facial Recognition Clocking Device next to it.

Areas We Help


Time and Attendance

Build a clear picture of employee time through detailed data and reports. Collect Time and Attendance data from sources like Smart Card Readers, Biometric Clocking Terminals, Employee Self-Service App and others.

Employee Scheduling

Create shift schedules across the entire organisation. Enable effective shift scheduling and management of staff across all job functions, departments, teams and multiple locations.

Absence Management

Automate the absence management process and reduce absenteeism in return. Stay on top of all employee absences like sick leave, force majeure, maternity or annual leave.

Employee Clocking Terminals


Employee Self-Service Portal and Mobile App

Easy-to-use Employee Self-Service solution that enables employees to check rosters, clock in and out, request holidays, manage personal information and much more. Available on mobile or desktop.

HR Management

A complete HR system for employee information tracking and management. Securely store and manage employee information. Alternatively, integrate with your existing HR system.

Skills Management

Complete management solution to track employee skills, training & qualifications. Detect training needs and manage employee learning requirements. Includes automated alerts when employee skills or training are due to expire.

Action Manager

A single screen that allows managers to act upon any outstanding tasks, such as holiday requests, missed clocking and overtime approval.

Legislative Compliance

Our easy-to-use legislative compliance feature helps you ensure compliance with country-specific employment legislation and H&S regulation.

Available Clocking Systems

What We Do – The Softworks Story…

From Time and Attendance Tracking to a complete Workforce Management Solution…


Request a free Demo!

Take the first step towards a complete workforce management solution. Talk to us today!