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All-In-One software for Retail Workforce Management with Time and Attendance, Employee Scheduling, Clocking and Absence Management capabilities.

Retail Industry image
  • · •Optimise Employee Scheduling
  • · •Improve Productivity
  • · •Control Cost
  • · •Increase Employee Engagement
  • · •Improve Business Decision Making
  • · •Report in Real-Time

Companies in the retail sector are facing increased competition, labour costs and unpredictable customer demand. At the same time, they are expected to deliver superior customer service and keep costs tight. To help with the above obstacles, Softworks has developed software for Retail Workforce Management.

Our Time and Attendance, Employee Scheduling, HR and Skills Management Software give retailers the tools to overcome the challenges of today’s retail market. Combined with hardware clocking systems, our software creates a complete All-In-One solution for Retail Workforce Management.

Benefits of Workforce Management Systems

  • Make sure employee Skills, Training and certification are up to date.
  • Implement store or building Access Control.
  • Eliminate time theft and “buddy punching” with biometric clocking.
  • Eliminate paper-based scheduling and timesheet errors. Increase Payroll accuracy.
  • Ensure compliance with employment legislation and Health and Safety regulation.
  • Integrate with all leading ERP and Payroll Systems.
  • Reduce operating costs and increase revenue.
Screenshot of Softworks Workforce Management Software together with Softworks Self-Service App shown on mobile, and Facial Recognition Clocking Device next to it.

Areas We Help


Time and Attendance

Make sure to have a full overview of employee time through detailed dashboards and reports. Reduce payroll expenses through accurate time records and the identification of hidden costs.

Employee Scheduling

Create and optimise rosters across the entire organisation. Schedule shifts and manage staff across all job functions, departments and multiple store locations. Schedule staff in line to work demand.

Absence Management

Automate the absence management process and reduce absenteeism in return. Stay on top of all employee absences like sick leave, force majeure, maternity or annual leave.

Employee Clocking Terminals


Employee Self-Service Portal and Mobile App

Employee Self-Service App is a simple-to-use solution that allows employees to view their rosters, clock in and out, book holidays and much more. Available on mobile or desktop.

HR Management

A complete HR system for employee information tracking and management. Access staff personal information, employment details, time and attendance, absence and skills information fast and efficiently. Alternatively, integrate with your existing HR system.

Skills Management

Make sure employee Skills, Training and Certification are up to date. Detect training needs and manage employee learning requirements. Includes automated alerts when employee training or certifications are due to expire.

Action Manager

A single screen that allows managers to act upon any outstanding tasks, such as holiday requests, missed clocking and overtime approval.

Legislative Compliance

Our easy-to-use legislative compliance feature helps you ensure compliance with country-specific employment legislation and H&S regulation.

Retail Clocking Systems

Leading Retailers use Softworks Solutions

Home Store + More are delighted with their Softworks system….

What we have gained is better rostering, better control, comprehensive records, better reports and functionality to make changes or to test if proposed changes would work.

Bon Secours Health System

The automatic and to the minute Flexitime calculations and the automatic holiday calculations for employees have significantly reduced administration and manual tasks.


The System allows us to operate at multiple sites with the data being transferred to a central server.

Newbrook Nursing Home

Softworks has had a tremendous impact on the organization’s ability to be more efficient with time tracking, reporting, legislative compliance around confidentiality and privacy, and have better business outcomes.

Aids Committee of Toronto

Team leaders appreciate the fact that they can now plan more easily and that it’s much simpler to manage holidays and flexitime for their teams.

Fusion Antibodies

Employees find Softworks very user-friendly, they like the fact it’s easy to navigate and it’s updated in real-time, being able to check their clock cards and track actual time worked and bank time in lieu.

Aran Biomedical

Overall we are very happy with Softworks as it provides a much quicker and more accurate way of controlling everything from clock-in to wages payout and storing personnel information.


Request a free Demo!

Take the first step towards a complete workforce management solution. Talk to us today!