Complete Workforce Management Software

Transforming Your Business: The Power of Softworks Workforce Management Software

Workforce Management software (WFM) is revolutionising the way businesses operate, transforming challenges into opportunities for growth and success.

In today’s dynamic business environment, balancing operational demands with employee needs is more critical than ever. So, we developed Softworks WFM solutions to streamline, automate, and optimise every aspect of your workforce, freeing up valuable time, reducing costs, and boosting employee satisfaction.

Our solutions are built to deliver high-quality, AI-ready data that powers the future of HR, enabling intelligent, informed decision-making across your organisation.

Simplify and Automate Your Business with Workforce Management Software

Today’s fast-paced corporate world demands the effective management of:

• Employee Time and Attendance
• Employee Leave
• Scheduling (Rostering), and
• HR processes

These are absolutely critical to your organisation’s success.

Making Workforce Management Simpler

For too long, businesses have struggled with the administrative nightmare of manual processes, relying on outdated spreadsheets and endless emails.

This traditional approach is time-consuming and introduces a high risk of errors, making it challenging to maintain data confidentiality.

At Softworks, we make time for the work that matters most.

How Workforce Management Software Works

Our WFM software fundamentally simplifies and automates the work rules and pay policies already in place in your organisation.

Our powerful automation eliminates time-consuming manual tasks related to:

• Time and Attendance
• Absence
• Leave management
• Timesheet approvals
• Flexitime
• Skills & Training management

Activities such as leave requests and timesheet approvals seamlessly move from spreadsheets and emails into a single central WFM system.

Reduced Administrative Burden

Drastically cut down on paperwork and manual data entry with Softworks’ Workforce Management software. We can help you save time across the board and free up HR professionals and managers to focus on strategic initiatives.

One Softworks client reported a 90% reduction in payroll queries after implementing our Time and Attendance system.

Improved Data Accuracy and Real-time Insights

Our automated systems help minimise the risks of human error, leading to more reliable and accurate data.

Our WFM platform provides a unified, real-time view of workforce metrics through detailed dashboards, KPIs, and reports.

This empowers your managers to make instant and informed decisions.

Significant Cost Savings

Softworks Workforce Management software delivers substantial cost reductions in the following ways:

• Optimising resource allocation
• Minimising the need for overtime and temporary labour
• Eliminating payroll errors

In fact, implementing a fully-integrated WFM solution can shave anywhere between 5% and 20% off your organisation’s costs.

Strengthened Compliance and Security

Our ISO 27001-certified software solutions automate the complex challenges of Compliance Management.

We help maintain strict adherence to complex labour regulations, including the Fair Labor Standards Act (USA) and the European Working Time Directive. No more sleepless nights!

Scalability and Future-Proofing

Softworks solutions are designed to accommodate variable data volumes and increased complexity seamlessly.

We recognise that AI is revolutionising HR with many companies incorporating AI tools into their HR functionality. Our WFM software maintains clean, AI-ready HR data through a centralised management portal and automated validation solutions.

Efficient Workforce Scheduling and Time Tracking Solutions

At the heart of any effective workforce management solution is optimised scheduling, rostering, and precise time tracking.

Softworks Workforce Management software provides robust solutions that balance your organisation’s operational needs with employee preferences.

Optimised Employee Scheduling

Our intelligent module natively creates efficient, flexible employee schedules that match employees’ skills to specific tasks, reduce overtime costs, and ensure adequate staffing levels.

We leverage real-time data and intelligent algorithms to build optimised, fair, and rule-based schedules that consider factors such as employee availability, skill sets, and labour laws.

Demand Forecasting & Labour Forecasting

Our software analyses historical data to predict staffing needs for busy periods. We help maintain optimal staffing levels by preventing costly over- or understaffing.

Be more efficient for your internal and external customers by ensuring optimal labour availability and avoiding waste.

Managing Absences and Gaps (Absence Management)

Our system provides Real-time Adherence (visibility) into staffing levels, allowing for proactive Absence Management of planned and unplanned gaps.

Our automated shift-swapping function delivers instant notifications to qualified staff to help fill last-minute gaps and minimise service disruptions.

AI-Powered Absence Predictor

Softworks offers an AI-powered Absence Predictor that analyses historical shift patterns and absence trends to forecast likely no-shows.

This powerful tool lets you proactively adjust schedules before absences occur.

Time and Attendance Recording and Flexible Clocking

Softworks automates Time and Attendance Recording, minimising errors and ensuring accurate Payroll Integration.

Accurately capture working hours for optimal cost control while managing workforce compliance and Labour Costs.

We offer a diverse range of accurate clocking methods, including biometric terminals, proximity cards, and mobile apps with GPS tracking.

Employee Self-Service (ESS)

Our intuitive Employee Self-Service (ESS) App has been proven to increase morale and engagement, as employees can easily view their schedules, swap shifts (with approval), and apply for leave.

Employees can also check their flexi and leave balances, using a range of self-service functions.

A Complete Suite of Workforce Management Tools for Every Industry

Softworks WFM Software goes beyond scheduling and time tracking. We provide an integrated suite of solutions that offers a complete view of your employees and their activities.

Our robust solutions empower organisations across diverse industries to drive efficiencies, reduce errors, and improve reporting.

Our comprehensive suite includes:

• HR Management: The core Human Resource application streamlines your organisation’s HR processes, storing and managing a wealth of employee data while improving data accuracy.
• Skills & Training Management: Track employee skills, certifications, and training needs. Automated alerts highlight expired workforce skills, assisting Compliance Management and optimal staffing based on expertise.
• Project Tracking: Capture employee time, activity, and Labour Costs against specific projects, providing crucial insights for billing and project profitability.
• Access Control: Enhance security by regulating, monitoring, and managing entry and exit to buildings and restricted areas.
• Alerts and Workflows: Set up business rules for triggered alerts, reminding managers of deadlines or notifying them of Compliance Management breaches.
• Employee Self-Service (ESS): Empower employees to manage their schedules, request leave, and update personal details via our user-friendly mobile app or desktop portal—24/7.
• Workforce Analytics: Consolidate data from various HR sources, providing a unified view of workforce metrics through detailed dashboards and reports.

Softworks WFM solutions are utilised globally across industries, including healthcare, retail & hospitality, manufacturing & logistics, corporate, and public sectors.

Achieve higher efficiency and productivity by investing in our comprehensive Workforce Management software tools. Let Softworks help drive sustained growth while positioning your business for success in an AI-driven future.