•Time & Attendance
•Scheduling & Rostering
•HR Management
•Absence Management
•Employee Self-service
•Reporting & Analytics
We empower organisations to do what they do best with our technology, people and insights.
Solutions
- Time and Attendance
- Employee Scheduling / eRostering
- Absence Management
- HR Management
- Employee Self-Service
Time and Attendance
Build a clear picture of employee time through detailed data and reports on hours worked, absences, overtime, flexi-balances, employee schedules and leave of all types.
Employee Scheduling and eRostering
Plan and automate employee shift scheduling, create rotas, save time, reduce costs and ensure regulatory compliance while delivering exceptional service.
Absence Management
Automate, track, manage and report on employee absences of all types. Give employees the ability to request leave simply and efficiently.
HR Management
Securely store and manage employee personnel information, employment records, details on skills and training, payroll, benefits and more.
Employee Self-Service App
Allow employees to record their working hours, check their schedules, request leave, view flexitime and leave balances, and update personal information on desktop, tablet or mobile.
Workforce Management Solutions For Every Industry
30+ years of excellence
Management Team
With more than 30 years of experience, Softworks is one of the top providers of Workforce Management Software. Our mission is to provide cutting-edge technology, a measurable return on investment and exceptional customer service.
Our powerful workforce management systems address just about any workforce challenge across all major industries. By offering a complete solution for all your workforce needs, we aim to simplify, automate, and streamline the process of managing your workforce.
- Focused on delivering an exceptional service tailored to the specific requirements of every customer
- A multi-disciplinary team with vast experience in workforce management problem solving
- Customer Support Team provides a high level of care to each customer
- Technical Services Team works on constant improvement of our software
- We enhance business operations, automate tasks, streamline processes, cut costs and save time
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Softworks Ireland
111 Main Street, Bray, Wicklow, A98 E9N2
+353 1 286 6126
Softworks UK
York House, 18 York Road, Maidenhead, SL6 1SF
+44 1527 888 060
Softworks Italy
Via Martiri della Libertà, 4, Melegnano (MI), 20077
+39 379 225 1700
Softworks Canada
PO Box 50981, RPO City Centre, Brampton, ON, L6T5M2
+1 647 367 4955
Softworks USA
50 California Street, Suite 1500, San Francisco, CA 94111
+1 855 481 0418
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Transforming Your Business: The Power of Softworks Workforce Management Software
Transform the way your business operates using Softworks’ innovative AI workforce management and Human Capital Management (HCM) software, providing unique methods for increasing growth, operational efficiency, and profit. Since modern organisations have to meet complex operational requirements at their multi-location sites alongside staff needs, our cloud-based solution has been designed to simplify operations, promote labour optimisation, and improve labour management. Through the use of artificial intelligence and machine learning, our software saves a significant amount of time, lowers labour costs, and increases both employee engagement and employee retention. We provide high-quality, AI-ready data to enhance Human Resources (HR) and talent management, enabling leadership to make data-driven decisions that directly improve the bottom line.
Simplify and Automate Your Business with Workforce Management Software
If you are to meet the constantly changing demands of the fast-paced corporate environment, you need to properly manage your human capital management requirements. Our employee scheduling software and time and attendance software provide real-time oversight and automated workflows for:
- The recording of time and attendance through the use of digital time clocks, geofencing, and biometrics.
- Absence Management and Leave Management.
- Employee Scheduling and Shift Management (Rostering).
- The core Human Resources processes involve Onboarding and Offboarding.
Give up on those clumsy spreadsheets and manual procedures if you want to reorganise your operations, enhance Productivity Monitoring, and increase workplace satisfaction.
Making Workforce Management Simpler
You can transform tedious manual processes at the same time as improving data security by using Softworks’ enterprise WFM platform. From now on, you’ll no longer have to search for employee information through chains of emails or by looking in physical filing cabinets. Get rid of manual filing and data duplication so that staff can use their time for more important strategic tasks.
What is Workforce Management Software? At Softworks our Workforce Management (WFM) platform is a one-stop solution conceived to connect operational execution with strategic Workforce planning. WFM software enables organisations to streamline their HR processes, improve Customer Experience, and cut down on hidden Labour Costs by means of proper Resource Allocation and optimised staff utilisation.
The platform takes the place of error-prone spreadsheets by providing a secure system that includes automated functions for Shift scheduling, Time and Attendance Recording, Absence Management, Leave Management, Training and Development, and Regulatory Compliance. Complete Audit Trails are available thanks to seamless System Integration, thus ensuring full security and accountability.

Our software makes it possible for you to match the correct skills with the appropriate tasks at all times by providing real-time visibility and real-time adherence, using Skill-Based Routing for Field Service Management and in complex operational environments. The WFM software improves operational efficiency, maintains labour standards, and enables staff via an intuitive mobile Employee Self-Service app, thus promoting an engaged workplace. In the end, Softworks takes over the task of employee administration so that you can concentrate on profitability and strategic growth.
How Workforce Management Software Works
Most organizations have complex work rules and pay policies which cause administrative difficulties. The Softworks WFM software takes on your present policies so that they can be carried out automatically across:
- The recording of time and attendance together with the tracking of overtime.
- Managing absences and leave.
- Timesheet approvals and Flexitime tracking.
- Training and development, succession planning, and skills management.
- Expense Management and Task Management.
Turn leave requests and timesheet approvals into automated workflows within a single system.
Reduced Administrative Burden
The WFM software offered by Softworks gets rid of paper-based procedures and manual data entry, which allows HR professionals and managers to concentrate on strategic activities. Their Employee Self-Service application features mobile access and is directly integrated with the main platform, facilitating smooth shift swapping and the updating of records. A single client stated that the company’s automated systems had reduced employee payroll enquiries by an incredible 90%.
Improved Data Accuracy and Real-time Insights
Automated data collection reduces the possibility of human error and improves data integrity. The platform offers full-scale Workforce Analytics, Business Intelligence, and customizable Reporting Tools. Dashboards that update in real time provide immediate metrics so that managers can keep an eye on Performance Management and make Data-Driven Decisions.
Significant Cost Savings
Softworks WFM software delivers substantial financial savings by:
- Allocating resources and preparing budgets in order to achieve the greatest operational impact.
- Minimizing overtime expenses through precise Overtime Tracking and getting rid of calculation errors by means of automated payroll integration and the processing of tax forms (for example, P45/P60).
A completely integrated WFM solution is capable of reducing total operating costs by as much as 20% through the automation of labor-intensive workflows.
Strengthened Compliance and Security
Compliance Management and Regulatory Compliance should no longer be a source of risk; our Cloud-Based Solution, which is ISO 27001 certified, automates data processing and keeps secure Audit Trails and thus ensures full compliance with labour laws such as the Fair Labor Standards Act (USA) and the European Working Time Directive.
Scalability and Future-Proofing
Softworks WFM is designed to keep up with increasing business demands and can easily handle larger volumes of data in multi-location companies. The system makes use of artificial intelligence, predictive analytics, and machine learning, which ensures that your technology stack stays future-proof.
Efficient Workforce Scheduling and Time Tracking Solutions
Optimised scheduling, the arrangement of shifts, and the precise recording of time and attendance are essential for effective workforce forecasting and workforce planning. Softworks takes into account both operational requirements and staff preferences in all shift arrangements.
Optimised Employee Scheduling
You can create flexible rosters using dedicated employee scheduling software which matches staff skills with operational requirements, controls overtime, and keeps staffing levels at an ideal level. The intelligent scheduling module creates rule-based schedules on the basis of real-time data, eliminating the difficulty associated with shift management while at the same time remaining in compliance with local labour laws.
Demand Forecasting & Labour Forecasting
By using Demand Planning, Demand Forecasting, and Labour Forecasting, our platform analyses past trends in order to predict future operational peaks. Advanced Predictive Analytics avoid both over- and under-staffing, thus keeping labour costs under control at the same time as ensuring that the required level of workforce is available.

Managing Absences and Gaps (Absence Management)
Missing work reduces productivity and places extra stress on the staff. Our Absence Management tools provide real-time adhesion monitoring and immediate insight into coverage gaps, causing instant alerts to appropriate staff so that the gaps can be quickly resolved.
AI-Powered Absence Predictor
By using artificial intelligence and machine learning, our Absence Predictor examines past trends and shifts in order to predict possible cases of absenteeism, allowing managers to make proactive adjustments to their schedules before coverage problems affect performance.
Time and Attendance Recording and Flexible Clocking
The time and attendance software offered by Softworks reduces manual errors by providing direct integration with Payroll. It enables you to monitor labour costs and ensure regulatory compliance by using a variety of clocking options, such as biometrics, proximity devices, digital time clock terminals, and mobile access combined with geofencing.
Employee Self-Service (ESS)
Improve employee engagement by using our Employee Self-Service (ESS) mobile app. Employees will be able to see their rosters, ask to swap shifts (provided that manager approval is obtained), request time off, and check their flexi balances whenever they want, all while ensuring that their personal HR records remain up to date.
What is the cost of workforce management software?
Softworks provides flexible pricing structured around four With modular pricing, you can choose specific WFM modules—for example, Task Management or Field Service Management—and always be able to increase your selection as your needs grow.
- Flexible Deployment: You can deploy it using on-premise hardware or by selecting a Cloud-Based Solution that matches your operational Budgeting model.
- By using a SaaS subscription model you can cut down on the amount of upfront capital required while still ensuring that maintenance is carried out continuously.
- Transparent TCO: The total cost is clearly outlined so that unexpected fees over the lifetime of the platform can be avoided.
Systems are able to achieve a return on investment (ROI) within a few months because of fast ROI automated workflows and the reduction in payroll errors. Alone, automated employee scheduling software reduces expenditure on overtime and on contingent labour by 5%.
What return on investment does Workforce Management Software provide? Softworks WFM achieves a quick return on investment by means of comprehensive workforce optimization and through the automation of processes. The main financial effects are: reduces overtime and agency spending: by automatically scheduling shifts to match actual demand, overtime costs are decreased by 5% to 20% and agency costs are reduced by as much as 27%.
- Cut down on admin time: Automated workflows lead to a 39% reduction in the time required by Human Resources (HR) and a 33% reduction in the time needed for payroll processing.
- Eliminates hidden labour costs by using accurate digital time clocks to prevent payments for unauthorized overtime and for arrivals late to work.
- Helps to reduce absenteeism: Through the use of advanced absence management and Bradford Factor reporting, attendance trends can be identified, with a 1% reduction resulting in substantial capital savings.
- It prevents payroll errors: by achieving a 36% improvement in data accuracy, automated payroll integration avoids mistakes in calculations and the need for back-pay adjustments.
- It helps to avoid compliance risks: by using automated compliance management one can enforce complex labor standards and thus protect oneself from being fined.
A Complete Suite of Workforce Management Tools for Every Industry
Our platform extends beyond core time tracking to deliver a comprehensive suite for Human CCentralise HR records, onboarding, offboarding, and tax forms (for example P45/P60) while ensuring compliance with GDPR. For Training and Development, manage the tracking of certifications and skills to ensure that the workforce’s expertise meets compliance requirements.h For tracking activity and labour costs in real time, precise cost allocation can be achieved.r precise cost allocation.
- The access control and biometric systems are used to secure the access points at the various location facilities.
- You will receive automatic notices regarding possible Regulatory Compliance issues or deadlines.
- Employee Self-Service (ESS): This will enable workers to access the system via mobile devices for the purpose of swapping shifts and managing their records.
- Combine the company’s data into custom dashboards as part of Business Intelligence.
Designed for healthcare, retail & hospitality, manufacturing & logistics, Field Service Management, and the public sector, Softworks delivers the technology needed for total Workforce optimization.



















