The Hospitality Industry at the best of times has a lot of moving parts, and at the worst of times is organised chaos. Managers are constantly on the lookout for new methods of ensuring their Hotel or Restaurant runs as smoothly as possible. For any establishment to perform well, it depends on the output of its employees. And what better way to efficiently manage employees than with workforce management solutions?
There are several key areas of employee management that benefit greatly from the Implementation of workforce management solutions.
1. Employee Scheduling
Rostering in the hospitality industry depends largely on a combination of forecasting guest demand and guesswork. With employee scheduling solutions, hospitality managers can roster employees with flexibility in the hours and departments they work. Split shifts are very common in the hospitality industry, and are no longer a headache with eRostering. Scheduling solutions never forget and will automatically schedule an increase in staff levels for typically busy periods.
2. Absence Management
Planned and unplanned absences can throw rosters out of whack. Being short-staffed can put even more stress on already stretched resources and employees. With absence management solutions for the hospitality industry, managers can draft in replacement staff or have additional staff on standby to replace a sick colleague. Absence management solutions are particularly effective for preventing losses as a result of not having enough staff on the floor.
3. Time & Attendance
As with all industries, hospitality employers must comply with the Working Time Directive on the maximum amount of hours an employee can work in one week. Time & attendance solutions assist employers in the hospitality industry to track the working hours and breaks of their employees. Employers who do not implement compliance procedures for maximum hours are opening themselves up to fines and sanctions.
4. Clocking Systems
The best way to ensure Payroll accuracy is to implement an Employee Clocking System. It collects accurate attendance data from a variety of sources and streamlines it directly to Payroll. Employees can clock in and out using a variety of sources like Fingerprint scanners, Face Recognition terminals (with Fever detection), Card readers or simply through a Self-Service App on their Phones or Desktop.
As you can see there are numerous benefits to introducing workforce management solutions in the Hospitality industry. Along with improving employee output and efficiency, employers can avoid the situation of being short-staffed or overworking employees and the negative connotations of both scenarios.
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