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Certa, a Leading provider of fuels to domestic, agricultural, commercial, industrial and marine markets in Ireland has deployed Softworks Workforce Management software to manage their employee Time and Attendance and Scheduling. The company decided to implement a Workforce Management Solution to support growth in their business and the extension of their depot opening hours to a 12-hour-a-day 7-days-a-week model.

Speaking about what prompted the decision to go to market for a Workforce Management system, Róisín Curran, HR Generalist, Certa said:

“The systems we had in place were outdated and weren’t giving us the information we needed. Management wanted to streamline the process from time and attendance management through to payroll.”

Commenting on selecting Softworks, Róisín Curran, HR Generalist, Certa said:

“Other providers gave a yes or no answer to our questions. Softworks were open to discussing how something would actually be done and how a rule could be created in the system to allow it to work. There definitely seemed to be flexibility there and the team was open to discussing how we could get what we wanted.”

Certa chose a cloud-based version of Softworks fully ISO 27001 certified system and is now benefiting from a single completely automated and centralised Workforce Management system covering Time and Attendance, Absences,Flexitime and Employee Self-Service.

One of the major benefits of the new Workforce Management system has been the move from printed timesheets to electronic clock cards. Time and Attendance data for the company can now be exported to the payroll software, saving a significant amount of time on payroll creation each week.
Commenting on the change she’s experienced in managing payroll, Róisín Curran, HR Generalist, Certa said:

“Payroll was taking 2 full days each week because of the complexity of variables involved across the business. Now my payroll process is a lot easier and quicker, it takes less than half the time it used to.”

Certa are also enjoying easier employee scheduling since implementing Softworks.

“Supervisors can see the benefit of the employee scheduling module, they can see the overview of where everyone is and when. They don’t have to worry about people forgetting their rosters or how to communicate roster information out to employees, it’s all there in the app. Employees can see their rosters on their phones in advance.” said Ms. Curran.

To read the full Case Study on the benefits Certa have experienced since deploying Softworks Workforce Management software please click here.

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