Rostering / Employee
Scheduling Software

Effective workforce management is more than numbers on a spreadsheet—it’s about creating an environment where employees feel valued, operations run smoothly, and your business thrives with strategic insight.

In a fast-changing business landscape, managing complex employee schedules and making the most of labour resources can be challenging.

We’ve designed our Employee Scheduling Software (aka eRostering)to meet these challenges, empowering both your organisation and your most valuable asset: your people.

Global leaders in Workforce Management

For over 35 years, Softworks has been a global leader in Workforce Management. We provide intuitive, robust, and flexible solutions that drive efficiencies.

Our fully customisable software enhances Compliance Checks, reduces errors, and improves reporting across the board—all while fostering a safe and positive work environment.

We understand the unique challenges faced by organisations of all sizes and across diverse industries, from healthcare and manufacturing to retail and the public sector. And we’re dedicated to making a positive difference in the working lives of our users and their employees.

Turning Manual Functions Digital

The transition from manual, paper-based, or spreadsheet-driven processes to a fully digital workforce management system offers a fundamental shift in business strategy.

Manual scheduling often leads to costly errors, excessive overtime, and low morale due to perceived unfairness. Softworks’ approach transforms this chaotic process into an intelligent, data-driven operation centred on Automated Scheduling.

This core capability ensures that shifts are allocated based on:

• Complex business rules
• Employee availability
• Required skills
• Anticipated demand

Manage your Taskforce With Ease

Ensure the right person is in the right place (at the right time) without incurring unnecessary expenses or violating labour laws.

Integrated Time and Attendance tracking converges with advanced scheduling logic. Pull real-time attendance data directly into the scheduling process, enabling managers to respond instantly to unexpected absenteeism or early departures.

Softworks Employee Scheduling software helps you stay on budget and avoid overspending on wages and overtime. Optimise every schedule for coverage and financial sustainability, making Automated Scheduling an essential tool for Labour Optimisation.

Mitigating your Scheduling Risks

Global and regional labour laws are constantly evolving, making regulation compliance challenging and complicated. Softworks’ Employee Scheduling software prevents costly penalties and legal liabilities by enforcing a vast array of regulatory limits, such as:

• Minimum rest periods
• Maximum weekly working hours,
• complex pay rate calculations

This proactive compliance management approach is a significant differentiator for any organisation operating in regulated industries, providing peace of mind and demonstrating a commitment to ethical labour practices.

Let Softworks provide the foundation for sustainable operational efficiency and high-level compliance in your organisation.

Empower Your Team with Intuitive Employee Scheduling Software

Sensitive employee scheduling is a cornerstone for employee engagement, satisfaction, productivity, and organisational success.

Our employee scheduling software creates and manages your schedules, eliminating time-consuming, error-prone manual processes.

At Softworks, we’ve developed solutions that not only automate scheduling but also place control and transparency directly in your employees’ hands, fostering a truly empowered and engaged workforce.

Empower your Employees with Softworks’ Self-Service App

Our Employee Self-Service (ESS) App gives your employees access via their desktop, laptop, smartphone, or tablet to carry out several useful operations:

• Check their work schedules
• Request holidays/ paid time off (PTO) and other types of leave
• View their flexitime and leave balances
• Update their personal information

This digital shift liberates HR and management from repetitive administrative tasks, reducing queries, calls, and emails, allowing them to focus on strategic initiatives that genuinely add value to your organisation.

The system serves as a transparent and interactive hub for all employment-related communication.

Tracking Availability for Optimal Scheduling

Availability Tracking is one of the key functions of our ESS module, allowing employees to log their preferred working times, blackout dates, or constraints due to educational commitments or second jobs.

Our Automated Scheduling algorithm leverages these metrics to generate schedules aligned with business demand. This approach dramatically reduces workplace friction and minimises the risk of internal Scheduling Conflicts arising from incompatible personal schedules.

Including employee preferences is crucial for morale; when employees feel their personal needs are considered, their commitment and engagement improve drastically.

Agile Shift Management Functionality

Employee Self-Service also facilitates agile Shift Management, allowing employees to request shift swaps with qualified colleagues, offer shifts for others to cover, or request specific shifts that have been posted as vacant by management.

This peer-to-peer shift administration requires management approval and system-enforced Compliance Checks, ensuring the covering employee is qualified and won’t violate rest-break rules.

This frees managers from the time-consuming task of shift changes. The system handles the communication, qualification checks, and rule enforcement, empowering the workforce to manage their own time while maintaining operational integrity.

This flexibility directly contributes to improved work-life balance and higher rates of employee retention—a significant competitive advantage in tight labour markets.

Empowering your Workforce

The self-service model facilitated by our Employee Scheduling software significantly minimises the administrative burden on HR departments and team managers by providing instant access to personal information, including leave balances and pay history.

Employees can check their accrued time off in seconds via the app rather than submitting a ticket or calling an HR representative. This time-saving, compounded across hundreds or thousands of employees, allows HR and payroll staff to dedicate their attention to higher-value, strategic work rather than serving as custodians of basic information.

This seamless interaction between the employee, the schedule, and the HR system is the definition of modern, efficient workforce management, ensuring that resources are always deployed strategically, not administratively.

Softworks: The Smart Rostering Software for Modern Workforces

In the relentless pursuit of operational excellence, Softworks’ Smart Rostering/Scheduling Software stands out as a sophisticated, integrated solution for businesses across all sectors.

We understand that rostering and scheduling are often some of the most complex and challenging tasks for organisations, especially those with diverse roles, multiple locations, and varying demands.

Our commitment to making your organisation more productive and profitable is evident in every feature of our powerful system.

Automated Payroll Integration and Compliance Checking

One of the cornerstones of our Employee Scheduling solution is its unparalleled ability to automatically apply work rules and pay policies, dramatically reducing manual errors.

Our Payroll Integration function ensures administrative accuracy while guaranteeing comprehensive Compliance Checks across a wide range of workforce laws, including the European Working Time Directive, the Fair Labor Standards Act (USA), and the Canada Labour Code.

By codifying these rules directly into the software, every shift allocated and every hour worked is automatically validated against required break times, maximum shift lengths, and eligibility for different pay rates (e.g., overtime, weekend premiums). This level of granular control is the foundation of effective Labour Optimisation.

Intelligent Time and Attendance Data

Our software tracks employee skills, certifications, and training expiry dates, enabling dynamic scheduling based on specific role requirements.

This is particularly vital in sectors such as healthcare, manufacturing, and construction, where patient safety, product quality, and site security depend on having qualified personnel available at all times.

The system ensures that a critical shift is never filled by an under-qualified employee, eliminating human error from essential staffing decisions. Our system can even send proactive alerts when an employee’s skills or certifications are nearing expiration, ensuring continuous compliance and safety.

Instant Data Validation

The seamless connection between the scheduling module and the Time and Attendance system is critical.

We instantly validate an employee’s clock-in/out data against their planned schedule, flagging deviations—late arrivals, early departures, or missed breaks—so managers can address them immediately.

This validated, real-time data integrates directly with payroll, automatically preparing the appropriate pay calculations. This ensures employees are paid accurately and on time, based on actual hours worked and the complex rules enforced during the Automated Scheduling process.

This integration drastically reduces administrative overhead and eliminates the common errors that lead to payroll disputes, saving significant administrative time and mitigating financial risk.

Minimising your Labour Costs

By automating this entire flow—from scheduling rules to Time and Attendance capture and final Payroll Integration—Softworks provides an unrivalled level of oversight into total labour Costs.

Managers can see the real-time cost implications of their staffing decisions, enabling immediate course correction. This integrated, intelligent approach is what truly defines Softworks as the Smart Rostering Software for the modern workforce, guaranteeing that every scheduled minute is both productive and compliant.

Softworks is ISO 9001 and ISO 27001 certified, ensuring our information security practices meet the highest standards, safeguarding all sensitive employee and operational data.

Automated Employee Scheduling Software for Seamless Workforce Management

The future of workforce management is undeniably automated, and Softworks is at the forefront of this revolution, delivering solutions that bring unparalleled efficiency, foresight, and control to your scheduling processes.

Our automated employee scheduling software streamlines operations, reduces costs, and enhances employee satisfaction by moving beyond outdated, manual methods.

Our intelligent scheduling tools go beyond simple shift allocation. They are designed to automatically build optimised, fair, and rule-based schedules, taking into account a multitude of factors, such as:

• Employee Availability Tracking
• Employee skill sets
• Employee preferences
• Adherence to workforce laws and union agreements.

Demand Forecasting Made Easy

The engine that powers our state-of-the-art employee scheduling software is Demand Forecasting.

By integrating with POS systems, historical sales data, call volume records, or patient acuity metrics, the system accurately predicts staffing needs hour by hour or day by day.

This predictive intelligence ensures that staffing levels precisely match the anticipated workload, eliminating overstaffing during slow periods and preventing understaffing during peak demand. This alignment is the ultimate measure of Labour Optimisation.

Minimising Scheduling Conflicts

This strategic use of Demand Forecasting directly helps to minimise Scheduling Conflicts related to coverage and budget.

When the system predicts a need for 10 qualified staff members at 3 PM, the Automated Scheduling engine assigns 10 employees with the necessary skills and confirmed availability to that shift.

This proactive approach ensures operational continuity while minimising the need for costly, last-minute overtime and improves overall workforce efficiency by distributing work fairly.

We’re proud to say that Softworks clients often automate their schedules over a year in advance, showcasing the power and reliability of our “eRostering/Scheduling Wizard.”

Critical Employee Scheduling for Healthcare

In critical sectors like healthcare, our eRostering/scheduling solutions are indispensable.

Our acuity-based scheduling considers the level of care each patient needs, assigning resources based on need rather than numbers.

This advanced Labour Optimisation reduces employee stress, prevents burnout, and ensures higher-quality care.

Labour Forecasting for the Retail and Manufacturing Sectors

Labour forecasting helps you maximise staff efficiency by predicting foot traffic during sale events, ensuring your customers are never left waiting and that staff are always available to help.

Alternatively, you can align staff with the uptime and output targets of manufacturing production lines, ensuring they are always busy.

In every scenario, the goal is to drive productivity while strictly adhering to all Compliance Checks.

Predicting Absence

Softworks is pioneering the integration of AI into HR software, automating tasks and optimising workforce planning.

Our AI-powered Absence Predictor analyses historical shift patterns and absence trends to forecast likely no-shows once schedules are created.

This feature acts as a preventative measure, enabling your organisation to proactively adjust schedules before the disruption occurs by:

• Managing shift bidding
• Minimising disruptions
• Maintain workforce stability

This is especially valuable in industries with shift-based work, such as healthcare, retail, and manufacturing.

AI researcher Chris Deegan notes that AI’s effectiveness depends onhigh-quality data, which Softworks’ centralised system, automated data validation, and Real-time Updates ensure, thereby preparing your data for accurate AI predictions.

Automated Employee Scheduling Software for Seamless Workforce Management

The demand for agile and efficient workforce management has never been greater. Softworks’ automated employee scheduling/rostering software is engineered to:

• Deliver seamless workforce management
• Enable organisations to optimise workforce planning and deployment
• Align resources with demand
• Boost productivity
• Reduce operating costs.

Beyond proactive planning, our system excels at real-time management of unexpected changes, providing managers with the tools for responsive Shift Management.

Our “Softworks Real-Time Gaps Screen” provides a rolled-up view of gaps in your schedule, grouped by department, area, date, and severity, enabling rapid prioritisation.

This is an essential Real-time Update feature that provides immediate situational awareness.

Recognise Vacancies Immediately

The “Softworks Vacancy Alerter” sends triggers via email and text to available qualified staff within the Employee Self-Service portal.

This ensures that service levels are never compromised, and the filling of the shift is done most cost-effectively, further controlling labour Costs.

Once all shifts are covered, the “Softworks Daily Planner Screen” provides live details of who is expected to work throughout the day, consolidating all Time and Attendance information in a single dynamic view.

Employee Scheduling Solutions for Multiple Industries

Our eRostering/Scheduling solutions cater to a diverse range of industries with specific scheduling/rostering needs:

• Healthcare: Ensure safe staffing levels in hospitals, care homes, and community care, based on patient acuity and adherence to strict Compliance Checks, such as the European Working Time Directive—crucial for patient safety and staff well-being.
• Manufacturing: Align workforce resources with production demands and optimise schedules to meet targets while minimising overtime and temporary workforce costs.
• Retail & Hospitality: Manage fluctuating customer demand and variable staffing needs. Control split shifts, seasonal staff, and optimise schedules based on real-time customer flow. Real-time Updates from sales figures can even trigger alerts for managers to deploy float staff strategically.
• Public Sector: Manage complex scheduling needs while ensuring fairness through transparent Employee Self-Service mechanisms. Comply with strict regulations and support a cost-effective and productive workforce. Maintain control over public-funded labour Costs.

Softworks’ comprehensive reporting and analytics tools offer over 1,000 reports and intuitive dashboards, giving you a clear, consolidated picture of attendance trends, overtime, labour Costs, flexi-time balances, and much more.

Empowering your Managers

Empower managers to quickly respond to changing business environments and make data-driven decisions based on accurate Time and Attendance data.

Our Alerter module automatically delivers triggered or scheduled alerts, ensuring managers are reminded of deadlines, potential issues, and outstanding tasks such as timesheet approvals or return-to-work interviews.

This end-to-end management, from predictive Demand Forecasting to post-shift analysis, is what makes Softworks the definitive tool for strategic workforce deployment.

Trust Softworks with your Employee Scheduling Needs

Softworks Employee Scheduling software is more than just a tool; it’s a strategic investment that empowers your business to operate with unparalleled efficiency.

Ensure robust Compliance Checks, significantly reduce labour Costs through precise Labour Optimisation, and cultivate a positive, engaged workforce through features like Employee Self-Service and transparent Shift Management.

By integrating Time and Attendance and Payroll, and utilising sophisticated Demand Forecasting and Automated Scheduling, Softworks delivers lasting positive impacts on your organisation and employees alike.

Experience the transformative potential of Softworks’ Employee Scheduling software. Book a Demo with our expert team today!