Bray, Ireland
We are excited to announce an opening for a Test Engineer within our dynamic technology team! This is a crucial role in ensuring seamless operations within Softworks.
This individual must be highly motivated and detail-oriented, as the successful candidate will be responsible for managing test scripts within the Softworks product, providing guidance on all aspects of quality, and quality engineering within a cross-functional team, thus ensuring customer satisfaction and reduction of scrap. The successful candidate will also control stress-testing for our core and custom releases using the WAPT application.
This is an excellent opportunity for a proactive individual to contribute to the success of a growing organisation and develop their career in a supportive and collaborative environment.
Role Responsibilities:
Test Planning & Test Script Management:
- Develop, maintain, and manage comprehensive test scripts within the Softworks product environment.
- Design, review, and execute manual and/or automated test cases to ensure full functional and regression coverage.
- Ensure traceability between requirements, test cases, and reported defects.
- Maintain version control and documentation of all test cases.
Quality Assurance & Quality Engineering:
- Provide guidance and subject matter expertise on quality standards, best practices, and quality engineering principles across the cross-functional team.
- Promote a quality-first mindset throughout the software development lifecycle.
- Contribute to the continuous improvement of QA processes, tools, and methodologies.
- Identify root causes of issues and recommend preventative measures to reduce recurring defects and production scrap.
- Ensure product releases meet defined acceptance criteria and quality benchmarks.
Debugging & Defect Management:
- Apply strong debugging skills to identify, isolate, and document software defects.
- Perform detailed root cause analysis in collaboration with the Development team.
- Track, manage, and verify resolution of defects through to closure.
- Provide clear, concise, and reproducible defect reports to support rapid resolution.
Stress & Performance Testing:
- Plan, co-ordinate, and control stress testing activities for core and custom software releases.
- Execute performance and load testing using the WAPT application.
- Analyse stress test results and provide actionable performance improvement recommendations.
- Ensure system stability, scalability, and reliability under peak load conditions.
Cross-Functional & Global Collaboration:
- Collaborate with relevant teams to understand requirements and deliver business value.
- Support team members in problem-solving and knowledge sharing.
- Participate in sprint planning, reviews, and retrospectives to embed quality throughout the development lifecycle.
- Provide clear communication on testing progress, risks, and release readiness.
Continuous Improvement:
- Foster collaboration within the Softworks Group and liaise effectively with other departments and stakeholders.
- Maintain compliance with international data privacy laws (e.g., GDPR) and guidelines.
- Stay updated with the latest industry trends and best practices, particularly AI innovations relevant to global markets.
- Identify opportunities to reduce defects, improve efficiency, and minimise rework.
- Assist with ad-hoc projects and research as required.
Requirements:
Professional Skills:
- Initiative and ability to complete assigned tasks
- Experience in hands-on technical role
- Willingness and capability to learn in live project environments
- Product testing and minor computer development experience is a distinct advantage
- Excellent communication skills, both written and oral, and proficient at a variety of levels
- Proficient in Microsoft Word & Excel
- Strong problem-solving skills
- Excellent organisation and planning skills
- Strong customer relationship management skills
Expectations:
- Demonstrate agility in a fast-changing technological environment, being open and adaptable to unsuspecting change.
- Encouraging excellence and goal achievement within Softworks, while striving for the same in your personal development.
- Communicate regularly and efficiently with all stakeholders, both internal and external.
- Maintain strong co-operative relationships within the team and other departments to ensure that the organisation continues to function successfully.
- Ability to analyse complex data, identify issues, and recommend solutions.
- High level of accuracy and a commitment to producing high quality work.
- Excellent written and verbal communication skills, with the ability to present information clearly and concisely.
- Ability to manage multiple tasks, prioritise effectively, and meet deadlines.
- Understanding of business operations and how Testing supports strategic objectives.
- Strong ethical standards and a professional approach to work.
About the Softworks Group:
For over 30 years, we have been assisting companies around the world in organising the working day to make them more productive, profitable, and add value to their operations.
Our globally recognised and acclaimed Workforce Management Solutions include:
- Time & Attendance/Flexible Working
- Labour Scheduling & Optimisation
- Absence Management
- Project Tracking
- Access Control
We take a customer-centric approach to always exceed expectations and delight our clients with a standout and powerful product. Within the Softworks Group, we are more than just people that work together; we belong to a team, all working towards one common goal – to create, market, and provide unparalleled support for the world’s most advanced and effective Workforce Management Solutions.
Location:
The role will be based in Softworks HQ in Bray, Co. Wicklow. We currently have hybrid working in place, combining office-based working with working from home.
Benefits:
- Annual Leave starting at 23.5 days
- Flexible Schedule
- Hybrid Working
- Workplace Initiatives to Promote Employee Wellbeing
- Vibrant Social Club
- Ministry of Fun
- Regular Office Lunches
- Cycle to Work Scheme
- Pension Contributions
- Opportunity to work anywhere in the world for 4 weeks per year
Salary Details:
€30,000 – €38,000 DOE
Applications:
Applications including cover letter should be sent directly by email to – careers@softworks.com. The successful candidate will have the opportunity to grow their skills and responsibilities within the company. Softworks is an equal-opportunity employer.
