{"id":3276,"date":"2022-11-25T12:25:17","date_gmt":"2022-11-25T12:25:17","guid":{"rendered":"https:\/\/www.softworks.com\/customer-care\/"},"modified":"2023-05-10T10:18:21","modified_gmt":"2023-05-10T10:18:21","slug":"assistenza-clienti-softworks","status":"publish","type":"page","link":"https:\/\/www.softworks.com\/it\/assistenza-clienti-softworks\/","title":{"rendered":"Assistenza clienti Softworks"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#ffffff&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;center&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; overlay_strength=&#8221;0.3&#8243; 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column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bottom_padding=&#8221;40px&#8221; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; delay=&#8221;100&#8243;][vc_column_text]\n<h4>Domande per l\u2019assistenza clienti Softworks<\/h4>\n[\/vc_column_text][vc_column_text]Se state usando le soluzioni Softworks o l\u2019app per dispositivi mobili e avete smarrito le credenziali o la password d\u2019accesso, o se siete interessati a un corso di formazione sul funzionamento del sistema, potete rivolgervi all\u2019amministratore del sistema Softworks presso la vostra organizzazione o al vostro team Risorse Umane: loro sapranno come aiutarvi.<\/p>\n<p>L\u2019assistenza clienti Softworks non ha accesso ai vostri dati personali, pertanto non pu\u00f2 reimpostare le password o cambiare le credenziali.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; delay=&#8221;100&#8243;][vc_column_text]\n<h4>Area clienti e Knowledge Base<\/h4>\n[\/vc_column_text][vc_column_text]Tutti gli amministratori Softworks possono accedere all\u2019area clienti Softworks e alla Knowledge Base (SiD). In queste aree potete trovare risposte rapide e guardare video e webinar.<\/p>\n<p>Per\u00a0<a href=\"https:\/\/sid.softworks.com\/Account\/Login\" rel=\"nofollow noopener\" target=\"_blank\">accedere<\/a>, fate clic qui. Se siete nuovi utenti e non vi siete ancora registrati, potete eseguire la procedura di\u00a0<a href=\"https:\/\/sid.softworks.com\/Account\/Register\" rel=\"nofollow noopener\" target=\"_blank\">registrazione tramite questo collegamento<\/a>. Nota: l\u2019area \u00e8 riservata ai clienti Softworks. La nostra assistenza clienti deve approvare tutte le nuove richieste di registrazione.[\/vc_column_text][nectar_btn size=&#8221;large&#8221; open_new_tab=&#8221;true&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Extra-Color-2&#8243; icon_family=&#8221;none&#8221; nofollow=&#8221;true&#8221; text=&#8221;Accesso&#8221; url=&#8221;https:\/\/sid.softworks.com\/Account\/Login&#8221;][\/vc_column_inner][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_spacing=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; advanced_gradient_angle=&#8221;0&#8243; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; enable_animation=&#8221;true&#8221; animation=&#8221;fade-in-from-bottom&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; gradient_type=&#8221;default&#8221; delay=&#8221;100&#8243;][vc_column_text]\n<h4>Richieste di assistenza inviate dagli amministratori<\/h4>\n[\/vc_column_text][vc_column_text]Per tutte le richieste inviate dagli amministratori Softworks, potete contattare la nostra assistenza clienti: saremo lieti di aiutarvi in tutti i modi. Potete contattarci telefonicamente, scriverci un\u2019e-mail o inviare una domanda tramite l\u2019Helpdesk Online.[\/vc_column_text][vc_column_text]\n<div class=\"wpb_text_column wpb_content_element vc_custom_1657291547553\">\n<div class=\"wpb_wrapper\">\n<p><i class=\"qode_icon_font_awesome fa fa-phone \">: <\/i>+ 353-1-286-6126 (IRL)<\/p>\n<p><i class=\"qode_icon_font_awesome fa fa-phone \">: <\/i>+ 44-1527-888-060 (UK)<\/p>\n<p><i class=\"qode_icon_font_awesome fa fa-phone \">: <\/i>+ 49- 176-5789-0915 (DE)<\/p>\n<p><i class=\"qode_icon_font_awesome fa fa-phone \">: <\/i>+ 39-379-225-1700 (IT)<\/p>\n<p><i class=\"qode_icon_font_awesome fa fa-phone \">: <\/i>+ 1-855-481-0418 (IT)<\/p>\n<p><i class=\"qode_icon_font_awesome fa fa-phone \">: <\/i>+ 1-226-314-2519 (CAN)<\/div>\n<\/div>\n<div class=\"vc_empty_space\"><\/div>\n<div class=\"wpb_text_column wpb_content_element vc_custom_1579878116534\">\n<div class=\"wpb_wrapper\">\n<p><i class=\"qode_icon_font_awesome fa fa-envelope \"> :<\/i> <a href=\"mailto:support@softworks.com\">support@softworks.com<\/a><\/div>\n<\/div>\n[\/vc_column_text][nectar_btn size=&#8221;large&#8221; open_new_tab=&#8221;true&#8221; button_style=&#8221;regular&#8221; button_color_2=&#8221;Extra-Color-2&#8243; icon_family=&#8221;none&#8221; nofollow=&#8221;true&#8221; text=&#8221;Helpdesk Online&#8221; url=&#8221;https:\/\/help.softworks.com\/hc\/&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#ffffff&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;center&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; advanced_gradient_angle=&#8221;0&#8243; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;&#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-3276","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.softworks.com\/it\/wp-json\/wp\/v2\/pages\/3276","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.softworks.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.softworks.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.softworks.com\/it\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.softworks.com\/it\/wp-json\/wp\/v2\/comments?post=3276"}],"version-history":[{"count":0,"href":"https:\/\/www.softworks.com\/it\/wp-json\/wp\/v2\/pages\/3276\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.softworks.com\/it\/wp-json\/wp\/v2\/media?parent=3276"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}