{"id":3274,"date":"2022-11-25T12:25:17","date_gmt":"2022-11-25T12:25:17","guid":{"rendered":"https:\/\/www.softworks.com\/customer-care\/"},"modified":"2023-05-10T10:17:18","modified_gmt":"2023-05-10T10:17:18","slug":"softworks-kundensupport","status":"publish","type":"page","link":"https:\/\/www.softworks.com\/de\/softworks-kundensupport\/","title":{"rendered":"Softworks Kundensupport"},"content":{"rendered":"[vc_row type=“full_width_background“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ bg_color=“#ffffff“ scene_position=“center“ text_color=“dark“ text_align=“center“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ advanced_gradient_angle=“0″ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“ shape_type=““ gradient_type=“default“][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_spacing=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/12″ tablet_width_inherit=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][\/vc_column][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_spacing=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“10\/12″ tablet_width_inherit=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][split_line_heading animation_type=“line-reveal-by-space“ font_style=“h1″ line_reveal_by_space_text_effect=“default“ content_alignment=“center“ mobile_content_alignment=“center“ link_target=“_self“ text_content=“Softworks Kundensupport“][\/split_line_heading][divider line_type=“No Line“ custom_height=“40px“][\/vc_column][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_spacing=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/12″ tablet_width_inherit=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][\/vc_column][\/vc_row][vc_row type=“full_width_background“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ bg_color=“#ffffff“ scene_position=“center“ top_padding=“2%“ bottom_padding=“5%“ text_color=“dark“ text_align=“left“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ advanced_gradient_angle=“0″ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“ gradient_type=“default“ shape_type=““][vc_column column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_spacing=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ column_position=“default“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/1″ tablet_width_inherit=“default“ tablet_text_alignment=“default“ phone_text_alignment=“default“ animation_type=“default“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“][vc_row_inner column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ bottom_padding=“40px“ text_align=“left“ row_position=“default“ row_position_tablet=“inherit“ row_position_phone=“inherit“ overflow=“visible“ pointer_events=“all“][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_spacing=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/3″ tablet_width_inherit=“default“ animation_type=“default“ enable_animation=“true“ animation=“fade-in-from-bottom“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“ delay=“100″][vc_column_text]\n

Support-Anfragen von Softworks-Benutzern<\/h3>\n[\/vc_column_text][vc_column_text]Wenn Sie derzeit Softworks Solutions\/Mobile App nutzen und Ihre Anmeldedaten\/Passwort vergessen haben oder eine Schulung zur Nutzung des Systems ben\u00f6tigen, wenden Sie sich bitte an den Softworks-Systemadministrator in Ihrem Unternehmen oder an Ihre Personalabteilung, die Ihnen gerne weiterhelfen wird.<\/p>\n

Die Support-Abteilung von Softworks hat keinen Zugriff auf Ihre pers\u00f6nlichen Daten und kann daher weder Ihr Passwort zur\u00fccksetzen noch Ihre Anmeldedaten \u00e4ndern.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_spacing=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ advanced_gradient_angle=“0″ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/3″ tablet_width_inherit=“default“ animation_type=“default“ enable_animation=“true“ animation=“fade-in-from-bottom“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“ gradient_type=“default“ delay=“100″][vc_column_text]\n

Kundenbereich & Wissensdatenbank<\/h3>\n[\/vc_column_text][vc_column_text]Alle Softworks-Administratoren haben Zugang zum Softworks-Kundenbereich und zur Knowledge Base (SiD). Von hier aus erhalten Sie sofortige Antworten auf Ihre Fragen und haben Zugang zu Schulungsvideos und Webinaren.<\/p>\n

Klicken Sie hier zum Login<\/a>. Wenn Sie noch nicht registriert sind, k\u00f6nnen sich neue Benutzer \u00fcber diesen Link<\/a>\u00a0registrieren. Bitte beachten Sie, dass dieser Bereich nur f\u00fcr Softworks-Kunden bestimmt ist und unsere Support-Abteilung alle neuen Registrierungen genehmigen muss.[\/vc_column_text][nectar_btn size=“large“ open_new_tab=“true“ button_style=“regular“ button_color_2=“Extra-Color-2″ icon_family=“none“ nofollow=“true“ text=“Login“ url=“https:\/\/sid.softworks.com\/Account\/Login“][\/vc_column_inner][vc_column_inner column_padding=“no-extra-padding“ column_padding_tablet=“inherit“ column_padding_phone=“inherit“ column_padding_position=“all“ column_element_spacing=“default“ background_color_opacity=“1″ background_hover_color_opacity=“1″ column_shadow=“none“ column_border_radius=“none“ column_link_target=“_self“ advanced_gradient_angle=“0″ gradient_direction=“left_to_right“ overlay_strength=“0.3″ width=“1\/3″ tablet_width_inherit=“default“ animation_type=“default“ enable_animation=“true“ animation=“fade-in-from-bottom“ bg_image_animation=“none“ border_type=“simple“ column_border_width=“none“ column_border_style=“solid“ gradient_type=“default“ delay=“100″][vc_column_text]\n

Administratoren Support-Anfragen<\/h3>\n[\/vc_column_text][vc_column_text]Bei allen Fragen zu Softworks Administrator wenden Sie sich bitte an unsere Support-Abteilung, die Ihnen gerne weiterhelfen wird. Sie k\u00f6nnen uns anrufen, eine E-Mail schicken oder eine Anfrage \u00fcber unseren Online-Helpdesk stellen.[\/vc_column_text][vc_column_text]\n
\n
\n

:\u00a0<\/i>+ 353-1-286-6126 (IRL)
\n:\u00a0<\/i>+ 44-1527-888-060 (UK)
\n:\u00a0<\/i>+ 49- 176-5789-0915 (DE)
\n:\u00a0<\/i>+ 39-379-225-1700 (IT)
\n:\u00a0<\/i>+ 1-855-481-0418 (IT)
\n:\u00a0<\/i>+ 1-226-314-2519 (CAN)<\/div>\n<\/div>\n

<\/div>\n
\n
\n

\u00a0:<\/i>\u00a0support@softworks.com<\/a><\/div>\n<\/div>\n[\/vc_column_text][nectar_btn size=“large“ open_new_tab=“true“ button_style=“regular“ button_color_2=“Extra-Color-2″ icon_family=“none“ nofollow=“true“ text=“Online Helpdesk“ url=“https:\/\/help.softworks.com\/hc\/“][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

[vc_row type=“full_width_background“ full_screen_row_position=“middle“ column_margin=“default“ column_direction=“default“ column_direction_tablet=“default“ column_direction_phone=“default“ bg_color=“#ffffff“ scene_position=“center“ text_color=“dark“ text_align=“center“ row_border_radius=“none“ row_border_radius_applies=“bg“ overflow=“visible“ advanced_gradient_angle=“0″ overlay_strength=“0.3″ gradient_direction=“left_to_right“ shape_divider_position=“bottom“ bg_image_animation=“none“ shape_type=““…<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-3274","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.softworks.com\/de\/wp-json\/wp\/v2\/pages\/3274","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.softworks.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.softworks.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.softworks.com\/de\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.softworks.com\/de\/wp-json\/wp\/v2\/comments?post=3274"}],"version-history":[{"count":0,"href":"https:\/\/www.softworks.com\/de\/wp-json\/wp\/v2\/pages\/3274\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.softworks.com\/de\/wp-json\/wp\/v2\/media?parent=3274"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}